Contact

Not sure where to start? Start with SURU.

Tell us what you make, sell or import, and what is coming. We read every enquiry directly and respond with a view on what applies to you — not a generic capability deck.

Email
info@surucompliance.com
Phone
651-329-4787
Coverage
United States, onsite and remote

What people contact us about

If one of these is your week, you are in the right place.

These are the subjects that arrive most often. You do not need to know which service applies or what the requirement is called — describing the situation in your own words is enough to start.

  • FDA issues
  • FDA Form 483
  • Food safety
  • FSMA
  • U.S. import
  • FSVP
  • Audits
  • Organic
  • GFSI-benchmarked schemes
  • Manufacturing
  • Retail
  • QA systems
  • Training
  • Supplier compliance
  • Regulatory questions

Compliance support request

The more specific the description, the more useful our first reply will be. If you are not sure which service applies, choose “Not sure — please advise” and describe the situation.

About you

Required if you prefer a call, text or video call.

Your operation

Facilities, restaurants, stores or plants. Enter 1 for a single site.

Where your primary operation is based. Tell us about other states in the description.

What you need

What products or processes are involved, what triggered this, and any deadline — a re-inspection date, an audit window, a customer requirement, a shipment on hold.

Optional. Up to 5 files, 10 MB each. An inspection report, a Form 483, an audit non-conformance list or an existing plan helps us scope accurately. Do not upload anything you are not authorised to share.

Preferred Contact Method (required)

Fields marked * are required.

Submitting this form does not create a consulting relationship and does not constitute legal advice. We use the information you provide to respond to your enquiry and to scope potential work. Please do not include confidential personal information about individuals, or documents you are not authorised to share.

A note on regulatory information

Regulatory requirements vary by product, facility, activity and jurisdiction. Two businesses that look alike from the outside are often under different rules.

Everything published on this site is general educational information. It is not a determination about your business, and it should not be treated as one. Specific matters are evaluated against the circumstances of the individual business — the products, the processes, the volume, the role in the supply chain and the authority with jurisdiction over it.

SURU Compliance does not guarantee regulatory approvals, inspection outcomes, certification decisions, audit results or any other government decision. What we commit to is a written scope, honest applicability advice, and programs your team can operate.

Before you write: what we are and are not

Five statements, repeated in the same words everywhere on this site. We would rather lose an enquiry than have someone reach a first call believing we can deliver something we cannot.

  • SURU Compliance is an independent regulatory consulting and compliance support practice.

  • SURU Compliance is not the U.S. Food and Drug Administration, USDA, or any state or local health department, and is not affiliated with, endorsed by, or acting on behalf of any government agency.

  • SURU Compliance is not a certification body and is not an accredited certifying entity. Certification decisions are made solely by the accredited certification body and its auditors.

  • SURU Compliance is not a law firm and does not provide legal advice or legal representation. Legal matters are referred to qualified counsel.

  • SURU Compliance does not issue, obtain, or expedite FDA approval, and cannot guarantee inspection outcomes, audit scores, certification results, or regulatory findings.

Submitting this form does not create a consulting relationship, and nothing on this site is legal advice. Regulatory applicability depends on your specific products, processes, size, activity and jurisdiction. Scope, deliverables and limitations are agreed in writing before any work begins.